Terms and Conditions

These terms apply to your use of this site and to any reading or consultation you book with Akasha Soul Journey. By creating an account or booking a reading, you agree to them, together with our Privacy Policy, Cancellation and Refunds policy and Spiritual Service Disclaimer, which form part of these terms.

You must be at least eighteen years old to book a reading.

Akasha Soul Journey provides written Akashic Record readings and private consultations. Each reading is prepared by hand from the details you submit and is delivered as a private document in your account.

Free membership gives you access to the report Confessions of the Akashic Records and the anonymised sample library. It requires no payment details.

A reading is spiritual guidance offered for reflection. It is not medical, psychological, legal or financial advice. Please read the Spiritual Service Disclaimer before booking.

You are responsible for keeping your login details secure, and for making sure the email address on your account is one you can access. Please tell us promptly if you believe someone else has accessed your account.

Your readings are personal to you. Please do not share your login, and do not forward or publish your reading documents.

You confirm that the birth details and questions you submit are accurate and that you are entitled to share them. The quality of a reading depends on them: a reading prepared from incorrect details cannot be treated as an error on our part.

You are responsible for the questions you bring. We may decline a booking, and refund it in full, where the request seeks to harm a third party, involves someone who has not consented to their information being shared, or is otherwise unlawful or abusive. Where we decline a booking before preparation begins, you pay nothing.

Prices are shown in US dollars at checkout and include everything you pay for the reading described. Payment is taken by our payment provider at the time of booking, and your card details are entered directly with them. We never receive or store them.

A booking is confirmed only once payment has been received and verified. Until then, no reading has been commissioned.

A Personal Reading is delivered within 72 hours of booking confirmation. An Executive Consultation is delivered within five to seven days. Where a different window is stated at the time of booking, that window applies.

Delivery times are estimates rather than guarantees. If a reading will take materially longer, we will contact you at the email address on your account. Readings are delivered to your account, with an email to tell you when they are ready; nothing is sent by post.

The Executive Consultation includes one follow-up clarity question, to be submitted once, after the consultation has been delivered. It is a single entitlement. It cannot be renewed, transferred or extended, and once submitted it is marked as used.

Cancellation and refunds are governed by our Cancellation and Refunds policy, which forms part of these terms and sets out the window in which you may cancel, how to request a refund, and how long a refund takes to reach you.

Your reading document is provided for your own personal use. The underlying text remains the work of Akasha Soul Journey, and reading it does not transfer ownership of it.

The report Confessions of the Akashic Records, the sample library and all content on this site are provided for personal reading only. They may not be reproduced, republished, resold, distributed, or used to train machine learning or AI models.

Please use the site as it is intended. In particular, do not attempt to access another client's account or documents, do not scrape or bulk-copy the site, do not resell readings as your own, and do not interfere with the security or availability of the service. Where misuse occurs, we may suspend or close the account concerned.

We aim to keep the site available at all times, but we may need to suspend it briefly for maintenance, updates or reasons outside our control. We are not liable for interruptions of that kind, and where an interruption prevents us from delivering a reading, our Cancellation and Refunds policy applies.

Readings are provided as spiritual guidance, and you remain responsible for the decisions you take and the actions you choose. To the fullest extent permitted by law, we exclude liability for decisions taken on the basis of a reading.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. Nothing in these terms affects your statutory rights as a consumer.

We may update these terms as the service develops. The date at the top of this page shows the current version, and the terms in force when you booked a reading continue to apply to that booking.

If a change materially affects your rights, we will give clear notice on the site before it takes effect.

Questions about these terms, or about a booking, can be sent to us through akashasouljourney.com or from the account settings inside the app. We aim to reply within two working days.